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Data Governance

Privacy &
Data Policy

How we collect, use, and protect your information across drugrehabilitationnearme.com and all associated services.

Last Updated

March 8, 2026

Compliance

CCPA · GDPR

Contact

contact@drugrehabilitationnearme.com
§1

Introduction

Welcome to drugrehabilitationnearme.com. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information. By accessing our Site, you agree to the data practices described in this statement.

This policy complies with major privacy regulations including the California Consumer Privacy Act (CCPA) and, where applicable, the European General Data Protection Regulation (GDPR), ensuring your rights are preserved.

§2

Data We Collect

We collect the following categories of information:

Personal Identity

Information you voluntarily provide via contact forms or account registration — name, email address, and phone number. Providing this is optional but facilitates direct communication.

Health Context

Indirect information regarding treatment needs provided during inquiries. We do not store medical records and treat all health-related context with maximum sensitivity.

Call Metadata

Calls routed through third-party platforms (e.g., Ringba) may generate metadata including call duration and origin for quality assurance and connection efficacy.

Usage & Analytics

Automated data such as IP address, browser type, and operating system collected via Google Analytics to optimize site performance and security.

§3

How We Use Your Information

We use collected data solely to optimize your experience and facilitate care connections:

  • 01Responding to your support inquiries.
  • 02Connecting you with treatment providers via pay-per-call services.
  • 03Analyzing traffic patterns to improve directory accuracy.
  • 04Managing facility owner accounts and subscription services.
  • 05Sending transactional emails related to your account (verification, receipts, alerts).

We do not use contact form emails for marketing campaigns. Your data is for communication only.

§4

Cookies & Tracking

We use Google Analytics and Google Tag Manager. These systems employ cookies — small text files — to map user journeys anonymously. This data is transmitted to Google to compile statistical reports on site activity.

You may opt out of analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

§5

Third-Party Disclosure

We do not sell or trade your personal information to outside parties for marketing. Data is shared only with service providers required for operation:

  • Call Routing PartnersWhen you use our helpline, call routing partners (e.g., Ringba) process the connection to our network of treatment providers.
  • Email InfrastructureTransactional emails are sent via Resend. Facility owner verification, receipts, and account notifications are processed through this provider.
  • Hosting & InfrastructureOur site is hosted on Vercel, which provides the physical and digital infrastructure for operation. Facility data is stored in Supabase.
  • Payment ProcessingSubscription payments are processed by our third-party payment provider. We do not store payment card details on our servers.
§6

Data Source & Accuracy

The facility directory is compiled using publicly available data from the Substance Abuse and Mental Health Services Administration (SAMHSA). We strive for accuracy but advise verifying specifics directly with facilities, as data may not reflect current status, services, or credentials.

Facility owners who claim their listing may update information through their dashboard. Updated information is subject to review before being displayed publicly.

§7

Your Privacy Rights (CCPA & GDPR)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to KnowRequest specific pieces of data we have collected about you.
Right to DeleteRequest total erasure of your personal information from our systems.
Right to Opt-OutWe do not sell your personal data. You are automatically opted out.
Right to CorrectRequest correction of inaccurate personal data we hold about you.
Non-DiscriminationEqual service regardless of your privacy choices.
Data PortabilityRequest a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact us at contact@drugrehabilitationnearme.com. We will respond within 30 days.

§8

Children's Privacy

This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us immediately and we will take steps to remove that information.

§9

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new policy. For material changes, we will notify registered facility owners by email.

§10

Contact

For any questions regarding this privacy policy or to exercise your data rights, contact us:

drugrehabilitationnearme.com

contact@drugrehabilitationnearme.com