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Secure Protocol

Privacy & Data Governance

Last Updated: July 9, 2025

Introduction

Welcome to drugrehabilitationnearme.com. We are committed to protecting your privacy infrastructure. This Privacy Policy outlines the specific protocols regarding how we collect, use, and safeguard your information. By accessing our network, you agree to the data practices described in this statement.

This policy complies with major privacy regulations, including the California Consumer Privacy Act (CCPA), ensuring your digital rights are preserved.

Data Collection Points

Personal Identity

Information you voluntarily provide via contact forms, such as name, encrypted email address, and phone number. Providing this is optional but facilitates direct communication.

Health Telemetry

Indirect information regarding treatment needs provided during inquiries. We do not store medical records, but treat all health-related context with maximum sensitivity.

Communication Logs

Calls routed through our secure third-party platforms (e.g., Ringba) may generate metadata including call duration and origin for quality assurance and connection efficacy.

System Metrics

Automated derivative data such as IP address, browser type, and operating system collected via Google Analytics to optimize site performance and security.

Utilization Protocols

We deploy collected intelligence solely to optimize your experience and facilitate care connections:

  • 01Executing responses to your support inquiries.
  • 02Establishing secure uplinks with treatment providers via pay-per-call services.
  • 03Analyzing traffic patterns to improve directory accuracy.
  • 04Tailoring content to demographic needs.

CRITICAL: We do not use contact form emails for marketing campaigns. Your data is for communication only.

Tracking & Analytics

We utilize Google Analytics and Tag Manager. These systems employ "cookies" (text files) to map user journeys anonymously. This data is transmitted to Google to compile statistical reports on site activity.

You may opt-out of this surveillance by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Disclosure

We do not sell or trade your PII to outside parties for marketing. Data is shared only with service providers required for operation:

  • Call Platforms & AdvertisersWhen you utilize our helpline, call routing partners (e.g., Ringba) process the connection to our network of treatment providers.
  • InfrastructureOur site is hosted on Vercel, which provides the physical and digital infrastructure for operation.

Data Source Authority

The facility directory is compiled using publicly available data from the Substance Abuse and Mental Health Services Administration (SAMHSA). We strive for absolute accuracy but advise verifying specifics directly with facilities.

California Privacy Rights (CCPA)

Right to KnowRequest specific pieces of data we have collected about you.
Right to DeleteRequest total erasure of your personal information.
Right to Opt-OutWe do not sell your personal data. You are automatically opted out.
Non-DiscriminationEqual service regardless of privacy choices.

To exercise these rights:

contact@drugrehabilitationnearme.com

Contact Directive

For any questions regarding this governance protocol, contact our compliance team:

drugrehabilitationnearme.com

contact@drugrehabilitationnearme.com
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